Memos

B141507 – 2024 Calendar Distribution Reminder

B141508 – OTP Code for Clients without a mobile phone

B141509 – Loans to clients without payslip

B141510 – Infinity – Scanning of Fingerprints

B141511 – Infinity – Enabling pop-ups in browser

B141506 – Affordability WEBLIR Criteria Update

B141505 – New Client Maximum Loan Update

B141504 – Discrepancies Regarding Cash Loans and XDS Reports

B141503 – Debicheck and Ziyabuya platforms

B141502 – Renaming of Barko Debt Collection Department

B141501 – 30-Day, 60-Day & 90-Day arrears: Age Explained Update

B141500 – Temporary Pause of Asset App & New Asset Form

B141497 – Affordability & WebLIR Criteria Update

B141464 – Daily Terminal Update Reminder

B141495 – Improved communication with CNP clients on WhatsApp for Business

Memo B141494 – WhatsApp for Business User Manual

B141446 – Updated WebLIR Procedure and Manual – Refresher

B141486 New Expense Codes for ABSA Pre-Paid Card

B141485 Enhancing Customer Service Excellence at Barko

B141490 Mobile Kiosk Cleanliness and upkeep

Operations – Leave Policy and BIP Time and Attendance Tracker

Client loan payments into the bank accounts of our employees

October 2023 Memos – Funeral, HR and Payroll

Customer Care Whatsapp for Business Responses

CR001 – Opening, Closing signals, History

Head office – Leave Policy and BIP Time and Attendance Tracker

B141497 – Affordability & WebLIR Criteria Update

M140782 – Revised WEB LIR Floor limits for loan inspections

M140781 Addressing Kickbacks and Commission Structure

M140780 AM and Ops Branch Visits on Busy Days

November 2023 Memos – Ops and Area Managers